Showing posts with label protective factors. Show all posts
Showing posts with label protective factors. Show all posts

Monday, 21 April 2008

Member Care--Help from Leaders: 4

Helping Staff Deal with Difficult Experiences
Part four of four parts
Note--with a music link at the end.

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Leaders and AV2 Encounters: Final Thoughts

AV-1
Acknowledgement and Validation
Helps to affirm our sense of truth
Helps us feel more empowered (less helpless)
Helps lighten the burden on our shoulders

AV-2
Apology and Vindication
Helps to affirm our sense of justice
Helps us feel more valuable (less violated)
Helps lighten the burden in our heart
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AV-3 (recently added)
Attack and Villianise
Covers up truth and distorts reality
Discredits a person's character, competence, and contributions
Reinforces an organisational ethos of fear, impunity, and dysfunction
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AV-1 and AV-2 encounters affirm our sense of reality and our sense of worth.
They affirm who we are as a “person” created in God’s image.
They are “protective factors” that foster our resiliency.
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AV-3 encounters destroy. (People "stomp, smear, sneak."--see Psalm 56, The Message)
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Reflection and Questions
**How do AV2 Encounters reflect an organisation’s ethos of staff development?

**To whom do leaders go for AV2 Encounters?

**How much do people want to have "true change" and not just have “time” with a leader/potential change-agent?

**What if the leader in an AV2 Encounter is part of the problem?

**How realistic is it to expect that disclosures will not be used against a person?

**When might someone in an ombudsman role or an outside consultant be better than a leader?

**What if staff really distort the facts, and correction rather than empathy is needed?

**What experience do you have with AV-3 Encounters?

*****

Go to this music-video link, by Cream, circa 2008,
a gentler version (Jack Bruce) than the original from 1967:
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Please, open your eyes
Try to realise
I found out today
We're going wrong.
*
Please open your mind
While you can find
I found out today
We're going wrong.

Monday, 12 March 2007

Team Resiliency: Social Support

Continuing the discussion on Team Resiliency...

Supportive social relationships--These relationships are one of the major protective factors consistently reported by mission/aid workers. They are essential for adjustment and well-being.

Every team needs “safe” ways for its members to share personal and work items (updates/concerns). Team members need safe people and teams need to have safe processes. Here are three tools to help staff share about personal/work items. Note though that how we use such tools determines whether or not they are seen as being safe.

  • Organisational Life: an example is based on the ReMAP 2 study (a condensed version with 32 items) and is available by contacting us at MCAresources@gmail.com

  • Team Feedback (see below)

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Questions for reflection and discussion

How would you use these tools to help strengthen your team?

What helps/hinders you in connecting with "safe people and safe processes?"

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Team Feedback Form

· The purpose of this form is to help you look at how your overall team/department is doing. It is intended to stimulate mutual feedback between you and your leader and between group members when done as a joint exercise. Your assessment will hopefully lead to constructive changes for you and your work
· Directions: Use the five point scale below to rate the following 15 areas. Feel free to make additional comments for any of the items. Note—virtual teams may want to adjust some of the items.


1------------------2-------------------3-------------------4------------------5
StronglyDisagree..............BasicallyAgree...............StronglyAgree


1. The objectives of my team/department are clear to me.
Rating________Comments:

2. The objectives were formed with ample discussion and prayer.
Rating________Comments:

3. I am involved in the decision making process in my work area.
Rating________Comments:

4. We meet often enough as a group.
Rating________Comments:

5. There is a good sense of team spirit in our work.
Rating________Comments:

6. The communication process is adequate within our group.
Rating________Comments:

7. I understand what is expected of me.
Rating________Comments:

8. I receive timely and sufficient feedback on my work.
Rating________Comments:

9. I feel respected and encouraged by my leader/supervisor.
Rating________Comments:

10. I feel encouraged and respected by my colleagues.
Rating________Comments:

11. I regularly try to encourage and support my colleagues.
Rating________Comments:

12. My communication with my leader/supervisor is adequate.
Rating________Comments:

13. I have sufficient time to fulfil my responsibilities.
Rating________Comments:

14. I am growing as a person as a result of my work involvement.
Rating________Comments:

15. Overall I am satisfied with and enjoy my work.
Rating________Comments:

Scores
· Individual: Your overall rating (total divided by 15); also note your three highest and three lowest scores
· Group: Composite score for your group (total scores divided by 15 then divided by the number of raters)


· It is also helpful to look at ways to improve the work we do TOGETHER. Try doing this by rating the items below on a scale of 1-5. Be sure to add some clarifying comments.

We trust…

We plan…

We discuss…

We own…

We commit…

We perform…

We review…

We grow…

Monday, 26 February 2007

Five Protective Factors for Teams--Core Values

During the months of February and March we are exploring team life and team resiliency. Here are some more thoughts.


•1. Relational resiliency
We value both truth and peace in our relationships (Zech 8:19).
We persevere in honesty and unity with colleagues.

•2. Safe sharing
We value safe ways (people and processes) to share personal and work-related concerns.
We are as healthy as our secrets.

•3. Intrinsic and strategic worth
We value colleagues as human beings with intrinsic worth, not just as human resources with strategic worth.
We are human beings and not human doings.

•4. Work-life balance
We value balancing demands of professional work and desires for personal growth.
We want to run well and also rest well.

•5. Well-being of all
We value the well-being of sending groups and the well-being of their personnel.
We provide quality support (by sending groups) and we expect quality services (from staff).

Other protective factors and values?
How do teams know that they are practicing these values?